Core Solutions and Support-Computer Services Plymouth

Business Services

Core solutions and Support

Business Support

Business analysis of technical solutions best for your business.

Available Options:

9 – 5 business support

Extended Support: On - Call support

24/7 support including weekends.

All supported machines / servers must be checked and meet the min standard for support

A list of all supported applications to be agreed on with each customer

No support for specialist applications – possibly best effort

All machines / servers to be added to logmein for instant remote support

Server support will provide a detailed status report every week on the Health of the supported server. The Report will include any advisory notes, the disk capacity and general health of the server. This pro-active approach results in a highly available server in constant good health

Laptop/desktop support: £10 / Month

Server Support: £200 / Month (£250 / Month if Server installed by third party)